Eric Arnum is the editor of Warranty Week, an online publication written for the warranty industry professional. Based in New York and launched in late 2002 as both a free weekly email broadcast and a website at www.warrantyweek.com, the newsletter has quickly gained a following among manufacturers, retailers, servicers, and insurance professionals.
Editor, Warranty Week
Mike Roberts worked for Ford Motor Company for over 33 years. He was their Global Warranty Strategy Manager and the business lead supporting Ford’s initiative to modernize, globalize and standardize their warranty transactional systems and processes. Mike is currently a member of the Automotive Industry Actions Group (AIAG).
President of MR Insights
Gary Serbousek has over 15 years of experience related to warranty and service software for several different verticals in including Automotive, Heavy Equipment, Consumer Electronics and Home. As a senior product manager for Mize he is responsible for understanding customer needs and providing direction for adding new innovations to the Mize Smart Blox technology.
Sr. Product Manager, Mize
Show Business Value for Warranty Modernization
It’s time to close the loop with a single, modern warranty management solution. If you need the business proof showing ways to realize ROI, then this webinar is worth your time. Not only will industry experts show you how, but you’ll learn to calculate expected cost reduction and increased revenue.
Mize is proud to sponsor this webinar moderated by Eric Arnum, Editor of Warranty Week. Special guests include Mike Roberts, President of MR Insights, and Gary Serbousek, Sr. Product Manager at Mize. The team discussed obtaining a strong return on investment as you modernize your warranty management system and process.