Reduce Warranty Costs by 15% in the 1st Year

Download On-Demand Webinar Recording

Warranty Management

Download Webinar Recording


Download on-demand webinar recording to learn how Vance Thomas, Corporate Warranty Manager at LP Building Solutions reduced claims processing costs by 15% by consolidating multiple systems into a single, global application.

Webinar Topic: Reduce Warranty Cost by 15% in the 1st Year

Presenters: Vance Thomas, Corporate Warranty Manager, LP Building Solutions

      Michael R. Blumberg, CMO, Mize

     Eric Marlan, Senior Product Manager, Mize

During this Webinar presented by leading Industry experts, you will learn about:

  • Standardize claims process across multiple product lines and geographies
  • Improve data quality and analytics
  • Leverage Business rules, workflow, and analytics to streamline warranty

About the Presenters:

Vance_ThomasVance Thomas is the Corporate Warranty Manager for LP Building Solutions where he oversees LP’s global warranty organization with a team warranty personnel and technical inspectors located throughout North America and Europe. He has a 25-year proven record of developing and implementing warranty claims processes that resulted in improved customer satisfaction and reduced operational expenses.


Michael R. Blumberg is an innovative business executive with an unequaled background in Aftermarket Services. Michael’s thought leadership and strategic guidance has positively enhanced the profitability of many organizations across varied industries. Michael is Chief Marketing Officer (CMO) of Mize, the leader in Connected Customer Experience.

Eric_MarlanEric Marlan is a Senior Product Manager with Mize and is responsible for developing product roadmap for Mize Connected Customer Experience Platform and Smart Blox for Registration, Warranty, Parts , Returns, Service Plans, Support, Field Service, and Knowledge. Eric has extensive experience working with many global manufacturers to implement software solutions for optimizing Warranty Management, Spare Parts Management, Field Service Management, and Service Contracts Management.