Benchmarks to Optimize & Maximize Service Contract Sales

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Service Contract Management

On Demand Webinar Download


Download our On-demand webinar recording where we identify and evaluate the key success factors for selling extended warranties and service contracts.  We also present benchmark data comparing industry average to best in class performance.

Webinar Topic: Benchmarks to Optimize & Maximize Service Contract Sales

Presenters: Eric Arnum, Editor, Warranty Week.

Michael R. Blumberg, CMO, Mize

Mike Stroffolino, Senior Product Manager, Mize.

During this Webinar presented by leading Industry experts, you will learn about:

  • US  Extended Warranty Market Size 
  • Key performance indicators associated with selling extended warranties
  • Best strategies for increasing extended warranty attachment and renewal rates
  • Measurable results that best practices have on key financial metrics and operating benchmarks
  • Software capabilities to optimize Service Contracts Management

About the Presenters:

Eric_Arnum_100X100Eric Arnum is the editor of Warranty Week, an online publication written for the warranty industry professional. Based in New York and launched in late 2002 as both a free weekly email broadcast and a website at, the newsletter has quickly gained a following among manufacturers, retailers, servicers, and insurance professionals.

michael_100X100Michael R. Blumberg is an innovative business executive with an unequaled background in Aftermarket Services, Reverse Logistics, and Warranty Management. He is talented at analyzing current capabilities, and market needs leading to the development of realistic strategies for business expansion into previously uncharted territory Michael’s thought leadership and strategic leadership has positively enhanced the profitability of many organizations across varied industries. Michael is Chief Marketing Officer (CMO) of Mize, the leader in Connected Customer Experience.

Mike_StroffolinoMike Stroffolino is a Senior Product Manager at Mize.  He has 20+ years’ experience in the warranty industry with SnapOn, 4CS, PTC, ConfigIT and mize working on engagements with leading manufactures such as Qoros Automotive, AGCO, Husqvarna, Airbus, Yamaha Motor Company, JCB and CNH