mSupport with Salesforce Integration

Simple and Cost-effective Support Portal and App for Dealers and Customers

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mSupport


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Mize Support (mSupport) is a simple and cost-effective product support portal and mobile app that extends Salesforce Cloud to all your Channel Partners and Customers.

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Simplify support access for Channel Partners and Customers

Mize Support Portal combined with Salesforce Service Cloud enable Contact Centers to be more effective in resolving the support requests faster and more accurately. Companies can now deliver connected customer experience and eliminate long wait times with the Contact Centers.  

mSupport Portal and app enable your customers to: 

  • Get Smart Assistance using relevant knowledge topics for self-service
  • Initiate Product Support requests electronically on multiple channels
  • Share rich information such as pictures, videos, and diagnostic data
  • Receive alerts and notifications on suggested resolution

Seamlessly Integrated Support Solution

Mize is a member of Salesforce Partner ecosystem delivering an integrated and configurable solution for vertical industry segments.   Mize CX Connect integrates mSupport with SalesForce.com using standard web service   interfaces for:  

  • Accounts and Contacts
  • Case Management  
  • Standard and Custom Objects 

Learn more about mSupport With Salesforce Integration