Mize Customer Portal (My Customer Portal) provides simple, convenient, and online access to all the services needed by your customers as they own and use products for years. My Customer Portal allows you and your channel partners to stay connected with your customers, deliver better customer experience, build brand loyalty, and maximize customer lifetime value.
An easy-to-use customer self-service portal and app available 24x7 will lead to happier customers, reduced costs, and incremental revenues.
Provide manuals, service history, Knowledge base and product support from multiple sources
Get access to 360-degree view of your products at critical moments in the product lifecycle
Simplify and automate the registration process to directly engage with customers
Offer smarter, faster customer support and resolutions on any channel
Streamline and deliver exceptional service by enabling filed service professionals
Increase the attach rate and renewal of service contracts, maintenance plans or extended warranty
Your Customer Portal can be turned on quickly and cost-effectively with a simple subscription fee (Saas). My Customer Portal, hosted on CX Cloud, is highly scalable and delivers fast responses whether you serve few hundred or a few million customers.