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Mize Service Knowledge Management (SKM) solution consolidates all knowledge resources in one place

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Service Knowledge Management


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SIMPLIFY SELF-SERVICE

Deliver rich content, documentation, and tools, making it easy for customers to find relevant and helpful information.

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IMPROVE PRODUCTIVITY

Enable access to relevant knowledge available at the point of service for the technician to diagnose and repair products accurately.

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RESOLVE ISSUES FASTER

Powerful knowledge search engine suggests the most relevant topics by using the product, BOM and issue description to help find resolutions faster.

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STREAMLINE KNOWLEDGE

Publish and access all knowledge resources and assets from a central repository through a simple, cloud-based subscription model.

Learn more about Service Knowledge Management