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Mize Named a Major Player in IDC MarketScape Reports for Field Service, Warranty and Service Contracts Management

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Mize, a leading provider of Connected Customer Experience Platform and Service Lifecycle Management software, is recognized as a Leader in the IDC MarketScape: Worldwide Manufacturing Warranty and Service Contract Management Applications 2019-2020 Vendor Assessment and as a Major Player in the IDC MarketScape: Worldwide Manufacturing Field Service Management Applications 2019-2020 Vendor Assessment.

Mize is proud to be included in these IDC MarketScape reports and is making the report excerpts available on a complimentary basis.

Mize optimizes all post-sale service interactions from product registration to trade-in to deliver a seamless experience during the entire customer lifecycle. You can replace disparate applications and data silos with a unified platform for managing your Install Base, Warranty, Service Contracts, Product Support, Field Service, and Service Parts.  Mize focuses on delivering best-in-class solutions exclusively for Discrete Manufacturers and their service value chain partners.

Mize’s customers have realized tangible and immediate ROI by unlocking value from the existing customer and product install base:

  • 67% increase in aftermarket lifetime value from the customers
  • 30% plus profit margin with revenues from Service Contracts, Service Parts, and aftermarket services and products
  • 15% lower costs by optimizing service delivery
  • 5 X Profit margins by increasing customer retention and repeat sales

Mize team’s unmatched industry and technology expertise, unwavering commitment to customer success, and customer-centric culture ensure that our customers realize the maximum value from our partnership.

Get the report excerpt today to read more!

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name. IDC © 2019

*IDC MarketScape: Worldwide Manufacturing Field Service Management Applications 2019–2020 Vendor Assessment, Aly Pinder, IDC #US44408719, November 2019

 *IDC MarketScape: Worldwide Manufacturing Warranty and Service Contract Management Applications 2019–2020 Vendor Assessment, Aly Pinder, IDC# US44408619 December 2019

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Mize recognized as a Major Player


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