Mize recognized as a Major Player in IDC MarketScape Report for Service Parts Management

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Mize recognized as a Major Player

Mize, a leading provider of Connected Customer Experience Platform and service lifecycle management software, announced today that the company is positioned as a Major Player in the IDC MarketScape: Worldwide Manufacturing Service Parts Management Applications 2019-2020 Vendor Assessment.

Mize is proud to be included in the IDC MarketScape report as a Major Player in Service Parts Management and is making the report excerpt available on a complimentary basis.

Based on a rigorous evaluation of Mize capabilities and strategies, the IDC MarketScape placed Mize in the Major Players Category worldwide citing, the following:

  • The Mize product builds on core expertise in service, focusing on supporting manufacturers that deliver service through a dealer network.
  • Mize also focuses on how the service parts management product can enable manufacturers to deliver on revenue and profitability goals.
  • Through parts sales capabilities and collaboration tools, Mize helps manufacturers establish new revenue streams and deliver value to customers through their dealer network.
  • Manufacturers should consider Mize when they are looking to establish an end-to-end service lifecycle management process where data and insights can flow seamlessly

 “Mize has established an end-to-end product to support service parts management and broader service life-cycle management needs for manufacturers and service organizations. Mize’s flexibility and agility help manufacturers solve issues today and scale to grow as their business grows.” writes IDC Analyst, Aly Pinder.  

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IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name. IDC © 2019

*IDC MarketScape: Worldwide Manufacturing Warranty and Service Parts Management Applications 2019–2020 Vendor Assessment, doc #US44801020, January 2020

Service Parts Management

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