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      “Normal” Redefined:
      How End-to-End Service Delivery is Transforming the Customer Experience

      Aly Pinder, IDC, and Ashok Kartham, Mize present End-toEnd Service Experiences

      WEBINAR
      Join this webinar as guest speaker Aly Pinder, from IDC, shares perspective on the industry, highlighting how service transformation driven by a service-experience and innovation mindset enhances customer value and drives revenue opportunities.

      Thursday, Sept. 30th at 1 p.m. EDT

      “Remote,” “Anytime,” and “Collaborative” are no longer buzzwords. Learn why – register for this webinar today!

      You don't want to miss out.

       

      “Normal” Redefined: How End-to-End Service Delivery is Transforming the Customer Experience

      connected-enterprise-imageWhen service operation professionals were asked to rank the top five drivers for their organization, the top three responses centered around delivering end-to-end service experiences for their customers: “faster response to product quality and service issues,” “improve key customer metrics,” and “establish more capabilities around remote service, collaboration, and resolution.” This translates to the fact that service permeates the culture, and manufacturers and service organizations must deliver quality service experiences to retain customers. 

      Customer expectations for quality service experiences have risen exponentially in the past year. Remote, anytime, and collaborative are no longer buzzwords; they are table stakes. 

      Register and join this webinar as guest speaker Aly Pinder, Program Director, Service Innovation and Connected Products at IDC, shares perspective on the industry, highlighting how service transformation driven by a service-experience and innovation mindset enhances customer value and drives revenue opportunities.

      Key Topics

      Re-thinking the Service Experience
      Driving Strategic Service Transformation in a Disrupted Environment
      The Role of Digital Capabilities to Accelerate Service Excellence
      Mize Customer Stories and Product Offering
      presenters
      Aly_Pinder
      Aly Pinder
      PROGRAM DIRECTOR, SERVICE INNOVATION AND CONNECTED PRODUCTS - IDC
      Ashok_Kartham
      Ashok Kartham
      CEO - MIZE
      Gary_Napotnik
      Gary Napotnik
      CMO - MIZE

      “Remote”, “Anytime”, and “Collaborative” are no longer buzzwords

      As you may know, customer expectations for quality service experiences have risen exponentially in the past year. They are table stakes. Manufacturers and service organizations must be able to execute on delivering quality service experiences to retain customers in a competitive market. contact us at info@m-ize.com.

      Register Now!