Download on-demand recording of interactive Webinar hosted by Mize About
During this Webinar presented by leading Industry experts, you will learn about:
During this Webinar, Michael Blumberg will present the results of a major ground-breaking benchmarking study conducted by Blumberg Advisory Group in conjunction with G35 Software among field service managers and warranty professionals who influence, recommend or make decisions about extended warranty and extended service programs.
The webinar will examine
Benchmark data comparing industry average to best in class performance
Michael R. Blumberg
President, Blumberg Advisory Group, Inc
Michael R. Blumberg is a recognized expert in Field Service, Warranty Management, and Reverse Logistics in High-Technology industry. Michael’s thought leadership and strategic leadership has positively enhanced the profitability of many organizations across varied industries such as IT, Energy & Automation, Telecommunication, Medical Electronics, Banking, Retail and Consumer Electronics.
Editor, Warranty Week.
Eric Arnum is the editor of Warranty Week, an online publication written for the warranty industry professional. Based in New York and launched in late 2002 as both a free weekly email broadcast and a website at www.warrantyweek.com, the newsletter has quickly gained a following among manufacturers, retailers, servicers, and insurance professionals.
Senior Product Manager, Mize
Eric Marlan is a Senior Product Manager with Mize and is responsible for developing product roadmap for Mize Connected Customer Experience Platform and Smart Blox for Registration, Warranty, Service Plans, Support, Field Service, and Knowledge. Eric has extensive experience working with many global manufacturers to implement software solutions for optimizing Warranty Management, Field Service Management, and Service Contracts Management.