Webinar: Best Practices to Grow Service Contract Sales

Key Strategies to increase Service Contract Attach & Renewal Rates (On-Demand Recording)

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Mize


Download On-demand Webinar Recording

 

Download on-demand recording of interactive Webinar hosted by Mize About

“Best Practices to Grow Service Contract Sales”.

During this Webinar presented by leading Industry experts, you will learn about:

  • Trends and State of Service Contracts Industry
  • Strategies that companies can pursue to increase Service Contract attach and renewal rates
  • Software capabilities to optimize Service Contracts Management

During this Webinar, Michael Blumberg will present the results of a major ground-breaking benchmarking study conducted by Blumberg Advisory Group in conjunction with G35 Software among field service managers and warranty professionals who influence, recommend or make decisions about extended warranty and extended service programs.

The webinar will examine

  • The strategies that companies can pursue to increase extended warranty attach and renewal rates,
  • Various elements of the service marketing mix (e.g., pricing, portfolio, terms & conditions, etc.) help or hinder key performance indicators

 Benchmark data comparing industry average to best in class performance

Presenters:

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Michael R. Blumberg

President, Blumberg Advisory Group, Inc

Michael R. Blumberg is a recognized expert in Field Service, Warranty Management, and Reverse Logistics in High-Technology industry. Michael’s thought leadership and strategic leadership has positively enhanced the profitability of many organizations across varied industries such as IT, Energy & Automation, Telecommunication, Medical Electronics, Banking, Retail and Consumer Electronics.

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Eric Arnum

Editor, Warranty Week.

Eric Arnum is the editor of Warranty Week, an online publication written for the warranty industry professional. Based in New York and launched in late 2002 as both a free weekly email broadcast and a website at www.warrantyweek.com, the newsletter has quickly gained a following among manufacturers, retailers, servicers, and insurance professionals.

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Eric Marlan

Senior Product Manager, Mize

Eric Marlan is a Senior Product Manager with Mize and is responsible for developing product roadmap for Mize Connected Customer Experience Platform and Smart Blox for Registration, Warranty, Service Plans, Support, Field Service, and Knowledge. Eric has extensive experience working with many global manufacturers to implement software solutions for optimizing Warranty Management, Field Service Management, and Service Contracts Management.