Improve the effectiveness and efficiency of all warranty processes by simplifying and automating product registrations, service plans, warranty claims, returns, supplier recovery and service campaigns.
Reduce warranty costs by applying warranty policies and terms, increasing supplier recovery, and improving rervice operations. Increase customer retention and grow service plan sales by delivering a better value and differentiated customer experience.
Improve product quality through actionable insights with warranty reporting and analysis to reduce detection- to-correction cycle time of any product defects. Enhance collaboration with all stakeholders including Quality, Manufacturing, Engineering, and Suppliers.