Mize Service Parts Management solution (SPM), powered by Connected Customer Experience Platform and Smart Blox, streamlines all Service Parts processes including Demand Chain, Supply Chain, and Operations.
Mize Service Parts Management solution, powered by Connected Customer Experience Platform and Smart Blox, streamlines all Service Parts processes including Ordering, Fulfillment, Returns, Support, and Logistics.
- Simplify access to illustrated parts catalogs on all channels for fast and accurate results
- Increase parts sales by making it easy and convenient to order parts anytime, anywhere
- Optimize parts pricing and inventory to improve profit margins
- Gain actionable insights to improve fill ratio and drive operational performance
- Collaborate with parts suppliers to reduce parts costs and streamline logistics
Grow Service Parts Sales
Mize Parts Catalog enables service technicians, parts managers, customers and contact centers to lookup service parts online easily and quickly. Using mParts catalog, all users can:
- Drill down from the product model using an illustrated parts catalog
- Search using part number, part name, and other part attributes for fast and accurate results
- Search where part is used to find the right part and quantity
- Select configurable views to show relevant parts and service information
- Navigate easily across various catalogs, sections, illustrations, and parts lists