85% of consumers said mobile devices are a central part of everyday life*. Mobilizing enables connected and personalized experiences closing the gap between the customers and the brands.
Our complimentary webinar, Map, Model, & Mobilize Customer Experience, will help you to deliver a greater customer experience by sharing real-world examples from leading CX experts.
- Understanding the 7 Key Strategic Questions Critical for Improving your CX
- Enhancing Your Customer Experience Framework
- Understanding the Rational, Emotional, Subconscious and Psychological Experience
- How to Map an Emotionally Engaging Experience
- Mobilizing Customer Experience Faster And More Cost Effectively
- Learning From Real-World Examples Of Customer Experience Case Studies
Who has Attend?
- All Customer Experience (CX) executives from marketing, sales, and customer service
- IT executives, CIOs, responsible for CX enablement
|Colin Shaw is an established leader in the field of Customer Experience & Founder & CEO of Beyond Philosophy . Shaw has been recognized by LinkedIn as one of the top business influencers worldwide. Also the author of 4 bestselling business books & an experienced speaker. Beyond Philosophy has helped many organizations improve their Customer Experience including American Express, FedEx, IBM and Caterpillar.||Ashok Kartham is the Founder and CEO of m-ize, a Smarter Customer Engagement platform, connecting brands with mobile and social consumers. Ashok is a successful and Serial Entrepreneur with 20+ years of experience as CEO of software and high tech companies.||Eric is a Senior Product Manager at m-ize with 15+ years of Product Management, e-commerce solution delivery experience. Eric has been developing, marketing, and selling enterprise products and solutions to Fortune 500 companies.|